Last updated: October 9, 2026
Please be advised that this site is not affiliated with the Canada Revenue Agency (CRA). It was created to provide general Canadian tax and benefit information only.
Due to the national Canadian Thanksgiving Day holiday on Monday, October 12, 2026, Canada Revenue Agency offices and call centres will be closed to the public. CRA phone lines will not be answered on the holiday. Regular service resumes on Tuesday, October 13, 2026. The good news: no CRA benefit or credit payment falls on Thanksgiving Day, so no payment is delayed by the closure.
What Is Closed on Thanksgiving Monday, October 12, 2026
| Service | Status on Monday, Oct 12 | Reopens |
|---|---|---|
| CRA offices | Closed | Tuesday, Oct 13 |
| CRA call centres (individuals: 1-800-959-8281) | Closed | Tuesday, Oct 13 |
| Service Canada centres | Closed | Tuesday, Oct 13 |
| Canada Post | No mail delivery or collection | Tuesday, Oct 13 |
| Banks | Branches closed (ATMs and online banking work) | Tuesday, Oct 13 |
| CRA My Account / My Business Account (online) | Open 24/7 | — |
Will Your CRA Payment Be Delayed?
No. No CRA-administered payment is scheduled on Monday, October 12, 2026, so the holiday does not shift any October payment date:
| Payment | October 2026 date | Affected by Thanksgiving? |
|---|---|---|
| Canada Groceries and Essentials Benefit | Monday, October 5 | No — already paid |
| Advanced Canada Workers Benefit (ACWB) | Friday, October 9 | No — already paid |
| Ontario Trillium Benefit (OTB) | Friday, October 9 | No — already paid |
| Canada Child Benefit (CCB) | Tuesday, October 20 | No — lands on schedule |
One exception: if you receive a CRA cheque by mail, Canada Post does not deliver on October 12, so anything mailed that week may arrive one day later than usual. Direct deposit is not affected.
What You Can Still Do Online
CRA online services stay available throughout the holiday. In My Account you can view your benefit and credit payment dates and amounts, check the status of your tax return and refund, update your direct deposit and mailing address, and submit documents — all without waiting for the phone lines to reopen.
Remaining CRA Closures in 2026
| Holiday | Date in 2026 |
|---|---|
| Thanksgiving Day | Monday, October 12 |
| Remembrance Day | Wednesday, November 11 |
| Christmas Day | Friday, December 25 |
| Boxing Day | Saturday, December 26 (observed Monday, December 28) |
Frequently Asked Questions
Is the CRA open on Thanksgiving Monday 2026?
No. CRA offices and call centres are closed on Monday, October 12, 2026, for Thanksgiving Day, and reopen Tuesday, October 13.
Will my benefit payment be delayed because of Thanksgiving?
No. No CRA payment falls on October 12. The October Canada Child Benefit is paid Tuesday, October 20, 2026, as scheduled, and the October 5 and October 9 payments (CGEB, ACWB, Ontario Trillium Benefit) were already issued.
Can I still use CRA My Account on the holiday?
Yes. My Account and My Business Account remain available 24/7 over the long weekend, including for direct deposit changes and document uploads.
When can I call the CRA about my taxes or benefits?
Phone lines reopen Tuesday, October 13, 2026, during regular hours. For individual tax enquiries, call 1-800-959-8281.
Sources: CRA benefit payment dates — Canada.ca and Government of Canada holiday closures — Canada.ca. See also our full 2026 Service Canada and CRA office statutory holiday closures guide.