How to Change Your Email Address with the CRA

The Canada Revenue Agency (CRA) allows individuals to update their email address to receive important digital notifications related to taxes, benefits, and account security. Keeping your email information up to date helps ensure you don’t miss time-sensitive alerts.

What the CRA Uses Your Email For

• Notifications from CRA My Account
• Tax return and benefit status alerts
• Security and login-related messages

The CRA does not send confidential or personal tax information by email. Emails are used strictly for notification purposes.

Ways to Update Your Email Address

Online (Recommended)

You can change or add your email address by signing in to CRA My Account. Once logged in, navigate to your profile or personal information section to update your email preferences.

By Phone

If you cannot access your online account, you may update your email by speaking with a CRA agent. You will be required to verify your identity.

CRA Individual Enquiries Phone Number:
1-800-959-8281 (Canada and U.S.)

Stopping CRA Email Notifications

You can opt out of CRA email notifications at any time through CRA My Account. This will stop emails but will not affect paper mail or online account access.

Important Reminders

• Updating your email does not update your mailing address
• Use an email address you check regularly
• Never respond to suspicious emails claiming to be from the CRA

If you are unsure whether an email is legitimate, contact the CRA directly using the official phone number above.

Additional Read: FREE income tax clinic

Suggest Reading: Canada’s FREE Dental Care Plan

Passport Canada Question: How to speak to a Passport Canada agent quickly