How to Change Your Mailing Preference with the CRA Online

If you move or change where you receive mail, it is important to update your mailing address with the Canada Revenue Agency (CRA). An up-to-date address ensures you receive tax notices, refunds, and benefit correspondence without delay.

When You Should Update Your Address

You should notify the CRA if you:

• Move to a new home
• Change your mailing address only (such as a PO box)
• Have a temporary or seasonal address change

Why Updating Your Address Matters

• Prevents missed CRA letters and notices
• Avoids delays in refunds and benefits
• Ensures accurate tax and benefit records

Ways to Change Your Mailing Address

Online (Fastest Method)

You can change your mailing address by signing in to CRA My Account. Once logged in, update your address information and confirm the effective date of the change.

By Phone

If you cannot update your address online, you may contact the CRA by phone. Identity verification will be required before changes are made.

CRA Individual Enquiries Phone Number:
1-800-959-8281 (Canada and U.S.)

By Mail

You may also notify the CRA by mail by submitting written notice with your name, SIN, old address, new address, and signature.

Important Reminders

• Updating your address does not update your banking information
• Ensure both spouses or partners update their address if applicable
• Address changes apply to most CRA programs and benefits

Additional Read: FREE income tax clinic

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